Online Catering Frequently Asked Questions
Q: How much should I order?
A: We recommend 1-2 mains and 2 sides per person.
Q: If I make a mistake, how do I make edits?
A: The best thing to do is empty your entire cart and start over
Q: What are the minimums?
A: The minimum order for delivery is $200. No minimum order for pickup.
Q: Can I make substitutions?
A: No substitutions are available for online ordering. Any modifications are available with each item. If you have any questions, contact our catering team at 707-927-5070.
Q; What is the address for the pickup?
A: Orders can be picked up at Southside Century, 135 Gasser Drive, Suite B, Napa, CA 94559.
Q: Where do you deliver?
A: Napa, Sonoma, Yountville, St. Helena, Calistoga. Call for pricing and availability in the Greater Bay area.
Q: How much is the delivery fee?
A: $35 for the first 25 miles and an additional $35 for anything beyond that.
Q: How many people do the platters feed?
A: Large Platters feed 12- 15 people and Small Platters feed 4-6 people
Q: Are any of the boxed lunches gluten-free?
A: The smoked chicken salad is gluten-free. Mushroom Torta can be ordered with no bread.
Q: How far in advance can you place an order?
A: 90 days
Q: Can orders be cancelled?
A: Placed orders are final
Q: What does the food come on?
A: Eco-Compostable Platters and Bowls with serving utensils. Eco- Compostable boxes for Boxed Lunches.
Q: Are plates, silverware, or napkins included?
A: For platters, only serving utensils are included however you can order Eco-Plate & Rollups. For Boxed Lunches, it comes with packaged eco utensil set and napkin.